Privacy Policy

Viom Motors is a brand of Viom Global Inc, 8 The Green, Suite 10231, Dover, Delaware 19901, USA. This policy explains how we handle personal information collected through viommotors.com and through enquiries made by telephone.

This policy was last updated on 13 August 2026.

We collect the information you give us when you submit a quote request or contact us, together with limited technical information generated automatically when you use the site.

• Contact details: name, telephone number, email address, ZIP code and, optionally, a company or marina name
• Request details: vehicle, vessel or engine information such as year, make, model, VIN, engine serial number and the part you are seeking
• Consent records: whether you opted in to SMS messaging, the date and time, the version of the consent wording shown to you, and the page the request came from
• Technical information: IP address, browser user agent, referring page and the pages you viewed

We use the information you provide to identify the part you need, to source it, to respond to your request, and to keep a record of the transaction and of any consent you gave.

• Responding to your quote request and communicating about it
• Identifying correct fitment and sourcing parts from suppliers
• Arranging freight and delivery
• Maintaining records required for compliance, including SMS consent records
• Understanding how the site is used so we can improve it

We share personal information with the suppliers and service providers necessary to fulfil your request — for example, parts suppliers who need the vehicle details to confirm fitment, and freight carriers who need the delivery address.

We also use service providers who process information on our behalf, such as email delivery and hosting providers.

We may disclose information where required by law, to protect our rights, or in connection with a corporate transaction. We do not sell personal information in exchange for money.

If you opt in to SMS messaging, we record that consent along with the date and time, the version of the consent wording that was displayed, and the form it came from. Opting in is never required to submit a quote request or to make a purchase.

The current consent wording version is 2026-08-13.v1. You can stop messages at any time by replying STOP, or reply HELP for assistance. Message frequency varies and message and data rates may apply.

We do not infer consent from the fact that you provided a telephone number. Consent is recorded only where the checkbox was affirmatively selected.

We keep quote requests and the associated records for as long as needed to respond to your request, to fulfil an order, and to meet legal, tax and compliance obligations — including retaining SMS consent records for the period required by applicable telecommunications rules.

You may request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal and record-keeping obligations. You may opt out of SMS messages at any time by replying STOP, and out of marketing email using the unsubscribe link.

Residents of certain states, including California, have additional rights. See our Do Not Sell or Share page for how to exercise them.

To make a request, contact us using the details on our Contact page. We may need to verify your identity before acting on a request.

This site is intended for business and consumer purchasers of vehicle parts and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We use reasonable administrative and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be reflected on this page.